This page was last updated on 4th December 2023.

Introduction

Welcome to Kanect. This Privacy Policy outlines our commitment to protecting the privacy and security of the personal data we collect and process as part of our services. This policy applies to all users of Kanect, including visitors to our website soon.kanect.info, and covers howwe collect, use, disclose, transfer, and store your information.

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Definition‍

Personal Data: Information Relating to an identified and identifiable natural person (Data Subject).

Data Subject: An individual whose personal data is processed.

Data Controller: Entity that determines the purposes and means of processing personal data.

Data Processor: Entity that processes personal data on behalf of the data controller.

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Data Collection and Usage

We collect various types of personal data, including but not limited to, user names, email addresses, and payment information. This data is collected through user registrations, transactions, and interactions with ourservices. We use this data to provide, improve, and personalize our services,communicate with users, and comply with legal obligations.

Lawful Basis for Processing

We process personal data based on several lawful bases, including:

• Consent: We may process data based on explicit consent obtained from the user.
• Contractual Necessity: Processing necessary for the performance of a contract with the user.
• Legal Obligations: Processing required to comply with our legal obligations.
• Legitimate Interests: Processing based on our legitimate interests while ensuring the fundamental rights of the data subjects are not overridden.

User Consent

Users consent to the processing of their personal data by agreeing to this Privacy Policy. Consent is given freely and can be withdrawn at any time. However, withdrawal of consent may affect the usability of certain features of our services.

Data Subject Rights

Under applicable data protection laws, users have the right to:

• Access: Request access to their personal data held by us.
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of their personal data under certain conditions.
• Data Portability: Request transfer of their data to another entity.

Data Protection Measures

We implement robust technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, ordestruction. These measures include, but are not limited to, encryption, access controls, secure data storage, and regular security assessments.

‍Data Sharing and Disclosure

Kanect may share personal data with third parties in certain circumstances, including for legal compliance, to enforce our Terms and Conditions, or when partnering with service providers who assist in our operations. We ensure these parties adhere to similar standards of data protection.

International Data Transfers

Personal data collected by Kanect may be stored and processed in any country where we operate. When transferring data internationally, we comply with applicable legal requirements, providing adequate protection for the transfer of personal data.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or for legitimate business purposes. After this period, the data will be deleted or anonymized.

Cookie Policy

Our platform uses cookies and similar technologies to enhance user experience, analyze trends, administer the website, and track user movements around the site. Users can control the use of cookies at the individual browser level.Please refer to the Cookie Policy for more information on this section.

Children's Privacy

Kanect is committed to protecting the privacy of children.Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children under 13.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and we will notify users of significant changes through our platform or via email.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of personal data, users can contact us through the provided contact details on our website.

Compliance with UAE Data Protection Law

Under the Federal Decree Law No. 45 of 2021, Kanect upholds the confidentiality of information and protects the privacy of individuals in the UAE. This comprehensive framework ensures robust data management and protection, and we adhere to it by:

• Applying the law's provisions to all personal data processed through electronic systems or otherwise, both within and outside the country.
• Ensuring the secure processing of personal data, maintaining confidentiality and privacy, and prohibiting data processing without the owner's consent, except in specific legally permissible scenarios.
• Respecting the rights of data owners in the UAE, including the right to request corrections of inaccurate personal data and to restrict or stop the processing of their personal data.
• Strictly managing cross-border data transfers, ensuring that any international data     sharing complies with the law's requirements for data protection.

GDPR Compliance

As part of our commitment to GDPR, Kanect ensures the following for EU residents:

• Respect for the rights of individuals regarding their personal data, including the right to access, correct, erase, and port their data.
• Processing personal data in accordance with GDPR principles of lawfulness, fairness,     transparency, purpose limitation, data minimization, accuracy, storage limitation, and integrity.
• Responding timely and effectively to Data Subject Requests (DSRs), and ensuring that     data breaches are reported as required under GDPR.
• Conducting Data Protection Impact Assessments (DPIAs) and providing clear information     regarding any data breaches and DSRs.
• Adhering to GDPR’s obligations for data controllers and processors, ensuring proper     handling and protection of personal data​.

Compliance with Google API Services User Data Policy

Kanect is committed to upholding the highest standards of user data privacy and security. In our integration with Google Meet, we adhere strictly to the Google API Services User Data Policy, including its Limited Use requirements. This commitment ensures that any data received from Google APIs is used and transferred in compliance with these policies.

For more information on the API Services User Data Policy and its Limited Use requirements, please visit Google API Services User Data Policy.

Compliance with US Data Protection Laws

Kanect complies with various US data protection laws,including state-specific regulations and federal laws relevant to specific sectors:

• Adherence to laws like GLBA, HIPAA, and others, ensuring lawful and fair processing of personal data.
• Recognizing and implementing the rights of individuals, such as the right to access,     correct, request portability, and erase their personal data.
• Respecting the user's right to consent, particularly regarding the sale of their personal information or its use for targeted advertising.
• Allowing users to appeal any denial of their requests related to their personal data.
• Ensuring transparency and accountability in the processing and use of personal data as per evolving US privacy regulations.

Data Breach Notification

In the event of a data breach, we will promptly notify affected individuals and relevant authorities as required by law, detailing the nature of the breach, the data involved, and measures taken in response.

Third-Party Processors

We engage third-party processors to assist in providing our services. These processors are contractually obligated to protect personal data and process it only as instructed by us.

Rights-Based Approach to Privacy

We adopt a rights-based approach to privacy, recognizing and respecting the legal rights of individuals to control their personal information as per GDPR and emerging US laws​​.

User Feedback and Policy Development

We value user feedback on our privacy practices and encourage users to provide input. This feedback helps inform our policy development and enhance our data protection measures.

Data Subject Rights

Under applicable data protection laws, users have the right to:

• Access: Request access to their personal data held by us.
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of their personal data under certain conditions.
• Data Portability: Request transfer of their data to another entity.

Data Protection Measures

We implement robust technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, ordestruction. These measures include, but are not limited to, encryption, access controls, secure data storage, and regular security assessments.

‍Data Sharing and Disclosure

Kanect may share personal data with third parties in certain circumstances, including for legal compliance, to enforce our Terms and Conditions, or when partnering with service providers who assist in our operations. We ensure these parties adhere to similar standards of data protection.

International Data Transfers

Personal data collected by Kanect may be stored and processed in any country where we operate. When transferring data internationally, we comply with applicable legal requirements, providing adequate protection for the transfer of personal data.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or for legitimate business purposes. After this period, the data will be deleted or anonymized.

Cookie Policy

Our platform uses cookies and similar technologies to enhance user experience, analyze trends, administer the website, and track user movements around the site. Users can control the use of cookies at the individual browser level.Please refer to the Cookie Policy for more information on this section.

Children's Privacy

Kanect is committed to protecting the privacy of children.Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children under 13.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and we will notify users of significant changes through our platform or via email.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of personal data, users can contact us through the provided contact details on our website.

Compliance with UAE Data Protection Law

Under the Federal Decree Law No. 45 of 2021, Kanect upholds the confidentiality of information and protects the privacy of individuals in the UAE. This comprehensive framework ensures robust data management and protection, and we adhere to it by:

• Applying the law's provisions to all personal data processed through electronic systems or otherwise, both within and outside the country.
• Ensuring the secure processing of personal data, maintaining confidentiality and privacy, and prohibiting data processing without the owner's consent, except in specific legally permissible scenarios.
• Respecting the rights of data owners in the UAE, including the right to request corrections of inaccurate personal data and to restrict or stop the processing of their personal data.
• Strictly managing cross-border data transfers, ensuring that any international data     sharing complies with the law's requirements for data protection.

GDPR Compliance

As part of our commitment to GDPR, Kanect ensures the following for EU residents:

• Respect for the rights of individuals regarding their personal data, including the right to access, correct, erase, and port their data.
• Processing personal data in accordance with GDPR principles of lawfulness, fairness,     transparency, purpose limitation, data minimization, accuracy, storage limitation, and integrity.
• Responding timely and effectively to Data Subject Requests (DSRs), and ensuring that     data breaches are reported as required under GDPR.
• Conducting Data Protection Impact Assessments (DPIAs) and providing clear information     regarding any data breaches and DSRs.
• Adhering to GDPR’s obligations for data controllers and processors, ensuring proper     handling and protection of personal data​.

Compliance with US Data Protection Laws

Kanect complies with various US data protection laws,including state-specific regulations and federal laws relevant to specific sectors:

• Adherence to laws like GLBA, HIPAA, and others, ensuring lawful and fair processing of personal data.
• Recognizing and implementing the rights of individuals, such as the right to access,     correct, request portability, and erase their personal data.
• Respecting the user's right to consent, particularly regarding the sale of their personal information or its use for targeted advertising.
• Allowing users to appeal any denial of their requests related to their personal data.
• Ensuring transparency and accountability in the processing and use of personal data as per evolving US privacy regulations.

Data Breach Notification

In the event of a data breach, we will promptly notify affected individuals and relevant authorities as required by law, detailing the nature of the breach, the data involved, and measures taken in response.

Third-Party Processors

We engage third-party processors to assist in providing our services. These processors are contractually obligated to protect personal data and process it only as instructed by us.

Rights-Based Approach to Privacy

We adopt a rights-based approach to privacy, recognizing and respecting the legal rights of individuals to control their personal information as per GDPR and emerging US laws​​.

User Feedback and Policy Development

We value user feedback on our privacy practices and encourage users to provide input. This feedback helps inform our policy development and enhance our data protection measures.

Data Subject Rights

Under applicable data protection laws, users have the right to:

• Access: Request access to their personal data held by us.
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of their personal data under certain conditions.
• Data Portability: Request transfer of their data to another entity.

Data Protection Measures

We implement robust technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, ordestruction. These measures include, but are not limited to, encryption, access controls, secure data storage, and regular security assessments.

‍Data Sharing and Disclosure

Kanect may share personal data with third parties in certain circumstances, including for legal compliance, to enforce our Terms and Conditions, or when partnering with service providers who assist in our operations. We ensure these parties adhere to similar standards of data protection.

International Data Transfers

Personal data collected by Kanect may be stored and processed in any country where we operate. When transferring data internationally, we comply with applicable legal requirements, providing adequate protection for the transfer of personal data.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or for legitimate business purposes. After this period, the data will be deleted or anonymized.

Cookie Policy

Our platform uses cookies and similar technologies to enhance user experience, analyze trends, administer the website, and track user movements around the site. Users can control the use of cookies at the individual browser level.Please refer to the Cookie Policy for more information on this section.

Children's Privacy

Kanect is committed to protecting the privacy of children.Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children under 13.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and we will notify users of significant changes through our platform or via email.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of personal data, users can contact us through the provided contact details on our website.

Compliance with UAE Data Protection Law

Under the Federal Decree Law No. 45 of 2021, Kanect upholds the confidentiality of information and protects the privacy of individuals in the UAE. This comprehensive framework ensures robust data management and protection, and we adhere to it by:

• Applying the law's provisions to all personal data processed through electronic systems or otherwise, both within and outside the country.
• Ensuring the secure processing of personal data, maintaining confidentiality and privacy, and prohibiting data processing without the owner's consent, except in specific legally permissible scenarios.
• Respecting the rights of data owners in the UAE, including the right to request corrections of inaccurate personal data and to restrict or stop the processing of their personal data.
• Strictly managing cross-border data transfers, ensuring that any international data     sharing complies with the law's requirements for data protection.

GDPR Compliance

As part of our commitment to GDPR, Kanect ensures the following for EU residents:

• Respect for the rights of individuals regarding their personal data, including the right to access, correct, erase, and port their data.
• Processing personal data in accordance with GDPR principles of lawfulness, fairness,     transparency, purpose limitation, data minimization, accuracy, storage limitation, and integrity.
• Responding timely and effectively to Data Subject Requests (DSRs), and ensuring that     data breaches are reported as required under GDPR.
• Conducting Data Protection Impact Assessments (DPIAs) and providing clear information     regarding any data breaches and DSRs.
• Adhering to GDPR’s obligations for data controllers and processors, ensuring proper     handling and protection of personal data​.

Compliance with US Data Protection Laws

Kanect complies with various US data protection laws,including state-specific regulations and federal laws relevant to specific sectors:

• Adherence to laws like GLBA, HIPAA, and others, ensuring lawful and fair processing of personal data.
• Recognizing and implementing the rights of individuals, such as the right to access,     correct, request portability, and erase their personal data.
• Respecting the user's right to consent, particularly regarding the sale of their personal information or its use for targeted advertising.
• Allowing users to appeal any denial of their requests related to their personal data.
• Ensuring transparency and accountability in the processing and use of personal data as per evolving US privacy regulations.

Data Breach Notification

In the event of a data breach, we will promptly notify affected individuals and relevant authorities as required by law, detailing the nature of the breach, the data involved, and measures taken in response.

Third-Party Processors

We engage third-party processors to assist in providing our services. These processors are contractually obligated to protect personal data and process it only as instructed by us.

Rights-Based Approach to Privacy

We adopt a rights-based approach to privacy, recognizing and respecting the legal rights of individuals to control their personal information as per GDPR and emerging US laws​​.

User Feedback and Policy Development

We value user feedback on our privacy practices and encourage users to provide input. This feedback helps inform our policy development and enhance our data protection measures.

This page was last updated on 4th December 2023.

Introduction

Kanect FZE LLC ("Kanect")acknowledges the importance of customer satisfaction and has established this Refund Policy to ensure a transparent and fair process for handling refund requests.This policy applies to all users of our platform, both local and international.

Scope of the Refund Policy

This policy covers refunds related to the various services offered on our platform, including online sessions, webinars,and other monetized services.

Eligibility for Refund

• Service Cancellation by Creator: If a content creator cancels a scheduled service, registered users are entitled to a refund of the fee paid, subject to a deduction for     processing fees.
• Non-delivery of Service: In cases where a service is not delivered as promised or is significantly different from its description, users may be eligible for a partial refund,     considering the deduction of processing fees.
• Technical Issues: If a service cannot be accessed or utilized due to technical problems on our end, users may request a refund.

Refund Process

• Request Submission: Refund requests must be submitted through our designated customer support channels.
• Verification: Each request will be evaluated on a case-by-case basis. We reserve the right to verify the claim and may ask for additional information or evidence.
• Processing Time: Refund requests will be processed within a reasonable timeframe, typically within 14 days of the request.

Limitations

• User Cancellation: If a user voluntarily cancels their participation in a service, refunds will not be automatically granted and will be subject to our discretion.
• Time Frame: Refund requests must be made within a specified time frame from the date of purchase or service delivery, typically 30 days.

Exceptions

Special circumstances, such as extenuating personal situations or service discrepancies, will be considered on a case-by-case basis.

Online Payment Security

We prioritize the security of online transactions and personal data. Our platform employs robust security measures to protect financial information.

Changes to Refund Policy

Kanect reserves the right to modify this Refund Policy. Users will be notified of significant changes through our platform or via email.

Contact Information

For questions or concerns regarding this Refund Policy, please contact us through the provided contact details on ourwebsite.